Do you supply a Gift Tag?
Yes we supply a complimentary hand written gift tag when an order is placed. Please insert your message prior to checking out.
When and how will my gift box be delivered?
Sealed With A Bow uses Australia’s most trusted and reliable courier service to ensure your packages are delivered quickly and safely TO ANYWHERE IN AUSTRALIA. All orders placed before 2:00pm, it will be dispatched the next business day. Please allow an extra day for areas outside of metro cities. Although we do our best to dispatch your order as quickly as possible, sometimes our couriers do experience unforeseen delays.
We offer DELIVERY for a flat rate of just $10.00 for all states in Australia. All deliveries are made during business hours from Monday to Friday. We do not deliver on Public Holidays.
When you place your order, you will be sent a tracking link with the delivery details of your parcel, for your peace of mind.
We cannot deliver to PO BOXES.
By placing an order you agree that you give the courier service ‘Authority To Leave’ the package in a safe spot if the home is unattended (this is standard practice and ensures your package gets to the recipient as quickly as possible). If you do not wish to give your order ‘Authority To Leave,’ please inform us before your order has been processed, or leave a note in the ‘comments’ section when placing their order. You may be required to pay the post office holding fee of $10 if the home is unattended and the package is returned to the Post Office. Please see our T&C’s for more information about this.
For deliveries to a residential address, it helps if you please provide the recipients telephone number. We give our courier the authority to leave parcels if the recipient is not at home. If delivery cannot be made, the courier will leave a calling card for the recipient to collect their package from their local post office.
Please note Sealed With A Bow accepts no responsibility once the package has been signed for at these premises.
We cannot accept a specified delivery time (eg 5.00pm).
My package hasn’t arrived.
We are human and sometimes once in a blue moon things happen. Please understand we do everything in our power to get your packages delivered safely, but sometimes a force of nature, a courier delay or unforeseen circumstances occur. We will work around the clock to follow up any lost, missing or delayed packages, this is our promise to you. We appreciate your patience and understanding when these (very rare) instances do occur.
What are Sealed With A Bow's business details?